Question 1

1. What Is Sports Direct Membership?

Accepted Answer

The Sports Direct membership is our loyalty program that allows you to earn points with each purchase, whether you shop in-store or online. As you accumulate points, you gain access to special rewards and offers, exclusive event invitations, and become part of our community, which includes free sports activities and classes.

Question 2

2. Is There A Cost To Join The Membership Program?

Accepted Answer

The membership is free to join, with no associated fees.

Question 3

3. How Do I Earn Points Or Rewards?

Accepted Answer

You earn 1 point for every RM1 spent. Accumulate points to unlock additional rewards such as discounts or free gifts. Check your [Membership Portal](https://sports-direct.pixalink.io/l/my/?store=1731) to see the latest available rewards.

Simply show your membership barcode ID or phone number to the cashier to redeem your points. For online purchases, points will be credited to your account automatically after 7 days of the transaction.

Question 4

4. How Do I Redeem My Rewards Or Points?

Accepted Answer

Log in to the Sports Direct [Membership Portal](https://sports-direct.pixalink.io/l/my/?store=1731), navigate to the Rewards Marketplace page to view the latest rewards, and click "Redeem." After redeeming, visit the My Rewards page to use your voucher.

Please note that some vouchers are valid only for online use.

Question 5

5. Why Haven’t I Received My Point?

Accepted Answer

For in-store purchases, points will be credited to your account immediately after the transaction. For online purchases, points will be credited to your account automatically after 7 days of the transaction.

Question 6

6. How Long Are My Points Valid?

Accepted Answer

Points are valid for 12 months from the date of credit.

Question 7

7. Why Is My Point Being Deducted?

Accepted Answer

Points will be automatically deducted in the event of a return or refund. If points are accidentally deducted, please contact customer service for assistance.

Question 8

8. Does The Voucher Have An Expiry Date After It Has Been Redeemed?

Accepted Answer

Yes, vouchers have an expiry date after they are redeemed. Be sure to check the expiry details to use them before they expire.

Question 9

9. Where Can I Check My Points?

Accepted Answer

You can check your points by logging into the Sports Direct [Membership Portal](https://sports-direct.pixalink.io/l/my/?store=1731) and viewing the homepage or rewards section.

Question 10

10. Can I Use My Membership Abroad?

Accepted Answer

No, the membership can only be used within Malaysia in all Sports Direct and USC store.

Question 11

11. How Are You Handling My Personal Details?

Accepted Answer

Your personal details are handled with the utmost care and in accordance with privacy regulations. We use your information solely for membership purposes and to enhance your experience. For more details on how your data is managed, please refer to our [privacy policy](https://drive.google.com/file/d/1MqcJxrv8yVwvjRlAc7DwHHH0s6RoaG-3/view?usp=sharing).

Exclusive Deals

Members Only Access

Watch Free Matches With Sooka

Ready To Be A Star?

50% OFF Gym Classes

How To Sign Up?

Redeem Your Points!

Every time you shop in-store or online, you’ll earn points! You can collect these points and redeem them for rewards!

Your Vouchers

Your rewards, right at your fingertips! Instantly access your rewards and member perks anytime through the Sports Direct Customer Portal!

Birthday Perks

Make your birthday even more special! Celebrate with RM20 OFF when you shop at any Sports Direct store, our little gift to you.

Share. Earn. Repeat.

Good things are better when shared. Refer your friends to become a Sports Direct member at our official portal and earn a RM15 voucher for yourself when they make their first purchase, your friend will also enjoy RM15 OFF as a welcome gift!

Stay In Touch!

Stay connected with us, be the first to hear about new arrivals, exclusive perks, and the moments that keep you moving. We’d love to keep in touch with you.

Sports Direct Membership FAQs

1. What Is Sports Direct Membership?

2. Is There A Cost To Join The Membership Program?

3. How Do I Earn Points Or Rewards?

4. How Do I Redeem My Rewards Or Points?

5. Why Haven’t I Received My Point?

6. How Long Are My Points Valid?

7. Why Is My Point Being Deducted?

8. Does The Voucher Have An Expiry Date After It Has Been Redeemed?

9. Where Can I Check My Points?

10. Can I Use My Membership Abroad?

11. How Are You Handling My Personal Details?

Exclusive Deals

Members Only Access

Watch Free Matches With Sooka

Ready To Be A Star?

50% OFF Gym Classes

How To Sign Up?

Redeem Your Points!

Every time you shop in-store or online, you’ll earn points! You can collect these points and redeem them for rewards!

Your Vouchers

Your rewards, right at your fingertips! Instantly access your rewards and member perks anytime through the Sports Direct Customer Portal!

Birthday Perks

Make your birthday even more special! Celebrate with RM20 OFF when you shop at any Sports Direct store, our little gift to you.

Share. Earn. Repeat.

Good things are better when shared. Refer your friends to become a Sports Direct member at our official portal and earn a RM15 voucher for yourself when they make their first purchase, your friend will also enjoy RM15 OFF as a welcome gift!

Stay In Touch!

Stay connected with us, be the first to hear about new arrivals, exclusive perks, and the moments that keep you moving. We’d love to keep in touch with you.

Sports Direct Membership FAQs

1. What Is Sports Direct Membership?

2. Is There A Cost To Join The Membership Program?

3. How Do I Earn Points Or Rewards?

4. How Do I Redeem My Rewards Or Points?

5. Why Haven’t I Received My Point?

6. How Long Are My Points Valid?

7. Why Is My Point Being Deducted?

8. Does The Voucher Have An Expiry Date After It Has Been Redeemed?

9. Where Can I Check My Points?

10. Can I Use My Membership Abroad?

11. How Are You Handling My Personal Details?

Stay in the know

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Customer Services

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About us

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